SHIPPING AND DELIVERY
Please note that the information on the terms of delivery and right of withdrawal only apply to our online store.
up to € 49.99 purchase value: € 6.90 shipping
from € 50.00 purchase value: free shipping
Fixed-rate: € 14.90 shipping costs
Rest of Europe:
Fixed-rate: € 19.90 shipping costs
Fixed-rate: € 39.90 shipping costs
All orders are prepared as soon as payment is confirmed.
As soon as an order has been placed, we will contact you by email as to whether the ordered items are available for immediate dispatch. If the items are currently not in stock, please plan up to 6 weeks for production.
The shipping times depend on the destination:
Germany (3-5 working days from dispatch)
Europe (4-8 working days from dispatch)
Rest of the world (7-14 working days from dispatch)
As soon as your goods have been handed over to our service provider, you will receive an email with your package number. You can track your shipment via DHL tracking (link).
Delays in delivery resulting from customs clearance are not caused by Sandhelden GmbH & Co. KG.
All deliveries to destinations outside of Germany can be subject to customs clearance. The buyer undertakes to inform himself in advance about the payment of customs duties and / or special taxes at the competent authority.
If you have further questions about shipping, customs and fees, please contact us via or via the following contact form.