SHIPPING AND DELIVERY

Please note that the information on the terms of delivery and right of withdrawal only apply to our online store.

SHIPPING COSTS

                                                                                    

Germany:

up to € 49.99 purchase value: € 6.90 shipping

from € 50.00 purchase value: free shipping

EU countries

Fixed-rate: € 14.90 shipping costs

Rest of Europe:

Fixed-rate: € 19.90 shipping costs

Worldwide:

Fixed-rate: € 39.90 shipping costs

 

 

SHIPPING INFORMATION

All orders are prepared as soon as payment is confirmed.

As soon as an order has been placed, we will contact you by email as to whether the ordered items are available for immediate dispatch. If the items are currently not in stock, please plan up to 6 weeks for production.

The shipping times depend on the destination:

  • Germany (3-5 working days from dispatch)

  • Europe (4-8 working days from dispatch)

  • Rest of the world (7-14 working days from dispatch)

 

As soon as your goods have been handed over to our service provider, you will receive an email with your package number. You can track your shipment via DHL tracking (link).


Delays in delivery resulting from customs clearance are not caused by Sandhelden GmbH & Co. KG.

All deliveries to destinations outside of Germany can be subject to customs clearance. The buyer undertakes to inform himself in advance about the payment of customs duties and / or special taxes at the competent authority.

 

If you have further questions about shipping, customs and fees, please contact us via info@sandhelden.de or via the following contact form.

Production-of-washbasin-by-Sandhelden.jp

CONTACT

Sandhelden GmbH & Co. KG

Production & Registered Office

Daimlerstrasse 22,
86368 Gersthofen (Germany)

Design Office

Osterwaldstrasse 10, Building G19

80805 Munich (Germany)

E-Mail

Phone

+49 (0)821 32919788

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